Institutional Pricing for Schools and Universities

Our pricing principle

Process Feedback is free for individual teachers and students.

Institutional pricing is for schools, districts, colleges, and universities that require formal deployment support, privacy documentation, LMS integration, or compliance review.

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We do not price based on the number of students or teachers. Institutional pricing is based on:

Governance (who manages deployment and policy)
Data handling (what data we handle and store)
Support level (response time and operational support)

Tier 1 pricing: Local-only deployment with no data collection

Tier 1 is designed for privacy-conscious institutions that want local-only processing with no centralized data retention. It is well suited for schools and universities that do not require LTI 1.3.

Our Tier 1 pricing structure offers three support levels based on requested response times.

Scope	Standard	Priority	Premium
	(5 business days)	(1 business day)	(2 hours)
One school	$200 per year	$400 per year	$800 per year
One college or university Low compliance requirements	$800 per year	$1,600 per year	$3,200 per year
One college or university High compliance requirements	$1,800 per year	$3,600 per year	$7,200
School district	Custom pricing	Custom pricing	Custom pricing
College or university system	Custom pricing	Custom pricing	Custom pricing
State	Custom pricing	Custom pricing	Custom pricing

Custom pricing applies to larger or more complex deployments

Services included in Tier 1 pricing across all support levels:

Data Privacy Agreement (DPA) or Data Security Agreement (DSA)
Scheduled privacy audits to verify zero-data-collection compliance and ensure local-only processing
Deployment support for Google Docs and LMS browser extensions
Teacher training sessions, webinars, and workshops as required
Technical email support based on the selected support level
Formal confirmation of data privacy Sample Certificate
Teacher dashboard feature for teachers to analyze multiple students' writing process reports at a time

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Institutions requiring data retention, LMS integrations, or compliance stewardship are quoted individually because those obligations vary by jurisdiction and policy.

How institutional pricing works

Process Feedback does not price by the number of teachers, students, courses, or seats. Adoption volume does not determine price. Pricing reflects the institutional responsibility Process Feedback assumes.

Our pricing concept is:

Price = Deployment Scope × Data Handling Tier + Support Level

Deployment scope defines who governs the deployment and who sets policy (e.g., department, school, district, state)
Data handling defines what Process Feedback is responsible for handling and retaining (we offer three tiers)
Institutions select a support level based on internal capacity and response needs

In practice, institutional pricing depends on deployment scope, required data handling, compliance obligations, and support expectations.

Deployment and data handling tiers

These tiers define how Process Feedback can be deployed and what level of data handling, storage, and institutional support is required.

Process Feedback offers three deployment and data handling tiers:

Tier 1 — Local-only deployment with no centralized data retention
Tier 2 — Standard institutional deployment with LMS/LTI support
Tier 3 — Specialized hosting or jurisdiction-specific compliance requirements

Scope or Feature	Tier 1	Tier 2	Tier 3
Data handling	None	Standard	Specialized
Report sharing via link Share this Report feature	✖	✓	✓
Process Feedback online editor with institutional agreement and governed data handling	✖	✓	✓
Process Feedback online compiler with institutional agreement and governed data handling	✖	✓	✓
Teacher-guided AI feedback during writing with institutional agreement and governed data handling	✖	✓	✓
LTI integration	✖	✓	✓
Region-specific data hosting	✖	✖	✓
Data Privacy/Security Agreement	✓	✓	✓
Scheduled privacy audits	✓	✓	✓
Deployment support	✓	✓	✓
Teacher training sessions, webinars, and workshops	✓	✓	✓
VPAT and HECVAT reports	✓	✓	✓
Browser extensions Google Docs, LMS, etc.	✓	✓	✓
Teacher dashboards that run locally	✓	✓	✓

For Tier 2 and Tier 3 pricing, please contact us for details. Regardless of tier, all institutional users retain access to Process Feedback's freely available community tools — including the online editor, online compiler, browser extensions, and local dashboards — as these remain free for individual use outside of institutional governance.

What we do not sell

We intentionally avoid pricing models that limit adoption or require surveillance.

No per-user or seat-based pricing
No usage limits or data caps
No tracking of individual behavior
No pricing based on student or teacher counts

Identity and usage tracking

In privacy-preserving deployments, Process Feedback does not collect or log individual usage information.

Identity and centralized data management are introduced only when institutions require shared reports, system integrations, or formal data retention policies.

Data storage and retention

Writing process data are retained for defined periods
Extended retention is a governance decision, not a usage decision
Institutions that require long-term storage explicitly opt in
Process Feedback is not a data warehouse by default

Regulatory and policy alignment

Documentation for institutional review may include DPA/DSA support, VPAT, HECVAT, and deployment-specific privacy information, depending on the engagement.

No data is sold or used for secondary purposes.

Process Feedback is designed to align with major privacy regulations, including:

FERPA and COPPA (U.S.)
GDPR (EU)
Australian Privacy Principles (APPs)

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Institutional Pricing